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TERMS AND CONDITION

1) All sales are final. Unless otherwise specified, all products are sold AS IS with no warranty expressed or implied.

2) All returns or exchanges, upon approval from G5 Auto LLC are subject to a 20% restocking fee. Any items received after 14 days will be refused and returned to the purchaser at his/her own expense.

3) Authorized returns must be in unused, unaltered, and in the original packaging. Return packages must be sent pre-paid (no freight collect) and directly to the shipping address we provide you unless an error on our part in fulfilling your order.

4) Special orders require a minimum of 50% non-refundable deposit. No returns, refunds or exchanges will be given for any special orders. If there is any cancellation for any reason by the buyer, the deposit is forfeited immediately to G5 Auto LLC.

5) Once your order is placed, we will respond within 48 hours (excluding weekends and holidays) by email or by phone for the availability of the product. If the product is not available, we will advise you a time frame when it will be back in stock. Any order that is back-ordered may be cancelled. However, once the order leaves, any refusal of packages sent is subject to a 20% restocking fee.

6) Each package will be fully insured to the value of its contents. Packages must be inspected before the driver leaves or else claims can be denied by the shipping/freight company. If any damage has occurred, customer must contact G5 Auto LLC. All claims for shortage or missing content must be made within 48 hours after receipt of your products. In case of damage, retain all cartons, packing materials and damaged merchandise for the carrier to inspect.

7) Some products are strictly for off-road use only please check you local DMV or department of motor vehicle for regulations. G5 Auto LLC is not responsible for any misuse, defective or damage caused by unprofessional installation of the products.

8) In no event shall G5 Auto LLC, its employees or other representatives, or its third party supplier(s), be liable for special, indirect, consequential, or punitive damages related to product sold. G5 Auto LLC shall not be liable for improper use or fitment of the product(s) purchased.

9) All materials on this site are owned and copyrighted by G5 Auto LLC and or its suppliers. Without the prior permission of G5 Auto LLC and its suppliers, you may not copy, publish, modify, distribute or transfer any material on this site, in whole or in part.

Please read this carefully, if you do not agree to these terms and conditions, you may not access this site or make any purchase from G5 Auto LLC.

Terms & Conditions | Shipping & Returns
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